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OPEN: MON - FRI 9AM - 5PM
TEL: 01453 822622

Consultation


Introduce your dog to the environment and get to know us.

1 hGolden Paws Grooming Salon - Stonehouse

Service Description

We require all potential new clients to attend a free consultation with their dog before we will arrange a Grooming Appointment. This is a lovely way for your dog to be introduced to a new environment and people. This allows us to assess if they need further settling in sessions to ensure your dog receives the best experience we can offer. During this session we will discuss your requirements and cost and future schedules. If you are only interested in a one off session then we are not the salon for you. The Grooming process can be a stressful experience for even the most confident of dogs, it takes time for us to build trust between us and your dog and this can only occur if you are committed to a regular schedule of 4 to 8 weeks ( dependent on your dogs breed, coat, behaviour and additional needs).


Cancellation Policy

Salon clients - at least a 24 hour notice period is required per dog, failure to do so will incur a cancellation fee of up to 50% of the cost of the grooming fee. Clients failing to give the required 24 hours cancellation notice and miss their appointment completely will be required to pay 100% of the cost of the grooming fee and a 20% non-refundable deposit for any future appointments. Academy students - If you wish to cancel your course then this must be done before the final payment is required. Once the total amount is paid it cannot be refunded except in exceptional circumstances.


Contact Details

  • Park Parade, Park Road, Stonehouse GL10 2DB, UK

    01453 822622

    tasha@goldenpawsacademy.co.uk


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