Cancellation Policy

Salon clients - at least a 24 hour notice period is required per dog, failure to do so will incur a cancellation fee of up to 50% of the cost of the grooming fee. Clients failing to give the required 24 hours cancellation notice and miss their appointment completely will be required to pay 100% of the cost of the grooming fee and a 20% non-refundable deposit for any future appointments. Academy students - If you wish to cancel your course then this must be done before the final payment is required. Once the total amount is paid it cannot be refunded except in exceptional circumstances.

Contact Details

• Park Parade, Park Road, Stonehouse GL10 2DB, UK

• 64 Bristol Rd, Gloucester GL1 5SD, UK